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Remote Support Connection

Click the button below to initiate a remote support connection when instructed by an Excelsior team member. 


- Once you click the link, a window will appear starting a download on your computer in the lower left-hand corner, depending on what browser you are using. 

- Once the download is complete, click the download to open it.

- A small Disclaimer window will pop up in a few seconds. 

- Accept the disclaimer

- A window with the Excelsior logo will appear and now the rest is up to your Excelsior team. 

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